Seller details:

Dry s.r.o.

 Studenec 68

 05304 Studenec

 Slovak Republic

 ID: 46650423

VAT number: SK2023513074 – VAT payer

The company is registered in the Commercial Register of the City Court of Košice under number 40049/V, section SRO.

Contact details of the seller:email: michal.suchy85@gmail.com

Phone: +421908289629. 

Payment information:

Name of the bank: Tatrabanka a.s. - account kept in Euro currency 

Account number: SK04 1100 0000 0029 2087 6557

BIC: TATRSKBX

Company Dry s.r.o. is registered at the stamp office under the number: 5217

 

Rules for withdrawing from the contract:

If, after receiving the shipment, the customer discovers that the goods he ordered do not suit him, he has the option of exchanging or returning them. In accordance with the law, he can withdraw from the contract without giving a reason within 14 days of receiving the goods. If the buyer decides to return the goods, they must be in their original condition, undamaged, without any signs of use. In the event that the product is damaged, withdrawal without giving a reason is meaningless.

 

The seller undertakes:

- deliver to buyers only the goods that the customer ordered through the Muenzauktion.info portal, or by another form of sale, and goods that are in accordance with the standards and regulations valid in the territory of the Slovak Republic.

- attach a tax receipt for payment to each item. In case of impossibility to meet the specified delivery time, the buyer will be informed in time and the next procedure will be consulted.

- communicate with the buyer about his order, via e-mail about the receipt of the order and its dispatch. Before confirming the order, the seller will publish the true and final prices that the buyer will pay for the goods and their delivery.

- personal data will be used only for processing orders and will not be provided to a third party, with the exception of transport partners who ensure the transport of goods.

 

Complaint:

Complaints can only be made within the 24-month warranty period from receipt of the goods. We are obliged to handle the complaint no later than 30 days after its application. Complaints must be made as soon as you discover a defect in the goods. The claimed goods must be undamaged, complete, clean and hygienically sound. When making a claim, it is necessary to prove that the goods were purchased from us. Send the goods for a claim by mail and attach a copy of the invoice to the shipment, on the clean side of which describe the defect, or take a photo of the damage and send the photo to the electronic mailbox ( michal.suchy85@gmail.com ). Send the goods to the address: Dry s.r.o. , Studenec 68 , 05304 Studenec, Slovak Republic. There is no brick-and-mortar operation.

 

The deadline for making a claim (warranty period) lasts 24 months and becomes valid at the moment the goods are taken over by the buyer. For used goods, the warranty period can be shortened to 12 months. However, the seller is obliged to inform the buyer of this condition. The buyer's right to claim the goods expires if it has not been exercised within the warranty period. If the product is exchanged for a new one, the warranty period becomes valid again.

 

Shipping charges:

Slovak Post - Germany – 8.00 Euro registered delivery 1st class

Slovak Post - Germany – 20.00 Euro registered insured 1st class

Slovak Post - EU – 8.00 Euro registered delivery 1st class

Slovak Post – EU – 15.00 Euro registered insured 1st class

Postage to other countries outside the EU - Please contact on my email:

michal.suchy85@gmail.com

Purchase price:

All prices of goods and services are listed with 23% VAT according to the special tax arrangement § 66 of Act 222/2004 Coll. on value added tax. Pursuant to § 66, paragraph 10 of the aforementioned law, a merchant who applies a special arrangement may not state the amount of tax separately in any document on the sale of goods pursuant to paragraph 1. For this reason, VAT is not separately calculated in the invoice. Gold investment coins are exempt from VAT according to § 67 paragraph 1 b, paragraph 2 of Act 222/2004 Coll. about VAT - special treatment of taxation for investment gold.